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Quality Management and Staffing

QUANUM

Through QUANUM, the IAEA supports the implementation of effective quality systems while integrating all aspects of quality management into modern nuclear medicine services in Member States. The QUANUM programme provides a tool to perform independent quality audits of nuclear medicine departments through comprehensive reviews of organizations and their clinical practice.

The aim of the QUANUM programme is threefold: first, to encourage the introduction of a routine process of conducting annual systematic audits in the clinical arena; second, to encourage the adoption of a culture of regular analyses and reviews of internal processes, both of them essential for positive growth in medical services; and third, and mostly importantly, to introduce a quality audit process that is patient-oriented, systematic, and outcome-based.

The QUANUM programme provides a tool to perform independent quality audits of nuclear medicine departments through comprehensive reviews of organizations and their clinical practice.

 

Tool

Patient Journey Audit and Customer Surveys

Tool

QUANUM 3.0 Checklist

Tool

Staffing Needs calculator

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Frequently Asked Questions

Training

Train the Trainers

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Literature

QUANUM has two principal components: a self-assessment process in which a nuclear medicine department completes its own evaluation using the QUANUM checklists, and a site visit typically carried out by a multidisciplinary team of experts, comprising a nuclear medicine physician, a medical physicist, a nuclear medicine technologist / radiographer and a radiopharmacist / radiochemist. This team performs a comprehensive peer review of all components of service delivery against predetermined standards, and thus aims at continuous improvement of all aspects and services of the department. The intention is to raise the quality of nuclear medicine practices to those standards.

The QUANUM methodology gives guidance on the implementation of such audits, which conclude with a written report of the findings and give recommendations, including a plan of corrective actions agreed with local management, sometimes followed by a follow-up review one to two years later.

The QUANUM audit is advisory in nature. It is not designed for regulatory purposes and the auditors have no power to enforce any actions based on their assessment. The audited facility takes the decision of implementing or not the recommendations made during the review, but experience shows that QUANUM audits have overall contributed to significant improvements of clinical practice and services to patients.

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