Increasing NPP Performance through Process-oriented Knowledge Management Approach

Closed for proposals

Project Type

Coordinated Research Project

Project Code




Approved Date

25 June 2010


Active - Ongoing

Start Date

13 December 2010

Expected End Date

13 December 2013

Completed Date

12 November 2013


The objective of the Coordinated Research Project (CRP) on “Increasing NPP performance through process-oriented knowledge management approach” is to support the nuclear knowledge management (NKM) and implementation of NKM systems in Member States by selection and sharing of best industrial practices and effective technological solutions in order to increase NPP performance.
The objective will be reached through coordinated research and analysis by a CRP Team (members from participating organizations) which will identify alternative knowledge management systems and management methods and tools necessary to increase the business efficiency of the organizations. One of the inputs of the CRP should be the “IAEA Global Nuclear Power Plant Survey”. The survey has been sent first to those NPPs who had already a Knowledge Management Assist Visit. The result of that Assist Visit also could be used as an input to CRP.
Process-oriented nuclear knowledge management (POKM) is intended to serve as a detailed KM implementation guide for achieving and maintaining a high level of safety and improving efficiency. It will reinforce the understanding of KM as an integral part of a nuclear operating organization’s overall management system, not as a separate, stand-alone programme. In POKM, each knowledge management project is developed around the mission, an organizational process and objectives of the processes to define the scope of the project. At the heart of the POKM strategy is a knowledge management system (KMS) which operates a workflow management sub-system that enables capture of knowledge in context as it is created and then presents the right knowledge to the user at the right step of the process. The nuclear knowledge management repository contains not only knowledge created and managed in an organizational process, but also the knowledge of the process itself in the form of process designs, case histories and lessons learned from past experiences and international good practices. In other words POKM becomes more capable as experience is gained through feedback. POKM needs to be considered as an integral part of an overall management system.
Based on the result of the comparative analysis, recommendations/solutions and benchmarks for nuclear knowledge management systems will be developed. Alternative solutions are indicated due to the technology gap between Member States. These alternatives will facilitate interoperability, knowledge exchange and integration, improve the present understanding of various technological aspects of nuclear knowledge preservation and increase the efficiency of nuclear knowledge preservation projects in the IAEA and Member States.
The results of the CRP should be used for developing NE Series Guides to Nuclear Knowledge Management for different organizations as NPPs, Radioactive Waste Management Organizations, R&D and TSO organizations and Regulatory Organizations. The results of the CRP should be used also for the developing of the TECDOC Increasing NPP performance trough Process-oriented Knowledge Management Approach.
The CRP Team will recommend methods for implementation of NKM Systems. Subsequently, the CRP Team will document these methods and applications used for them within their areas of expertise. The results will be disseminated in printed and electronic form. Revision could be issued based on changing methods, technology and tools, and evaluation of the results of the recommended solutions for increasing efficiency of the nuclear organizations.


The objective of the Coordinated Research Project (CRP) on “Increasing NPP performance through Process-Oriented Knowledge Management Approach” is to support the management of nuclear knowledge, implementation of NKM Systems in Member States by selection and sharing of best industrial practices and effective technological solutions.

Specific objectives

The specific research objective is to investigate the impact of the various knowledge management practices used in nuclear power plants (NPPs) on organizational performance and develop specific practical solutions and recommendations to promote the POKM in nuclear operating organizations. The following areas will be taken into considerations:Knowledge management practices,Technology support,Quality of knowledge processes,Organizational culture,Organizational effectiveness,Operational performance, andDemographic data.The CRP will also support the development of the IAEA-TECDOC on “Increasing NPP performance trough Process-oriented Knowledge Management Approach” and trough this to support the Member States to develop their own Knowledge Management System which based on the business processes of the organisation.

The objective will be reached through coordinated research leading to the development of recommendations/solutions.

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