Interactive Training Course on Nuclear Knowledge Management

NKM The Interactive Training Course on Nuclear Knowledge Management (NKM) was created within the IAEA programme on Nuclear Knowledge Management and in co-operation with regional TC Project Strengthening Capabilities for Nuclear Knowledge Preservation.

It can be described as a multi media software application that provides an opportunity for a structured or selective study of material on NKM.

The Interactive Training Course on Nuclear Knowledge Management is free of charge, on this website upon request of the students and the educators at universities and other governmental or non-commercial organizations. The project strives to provide more opportunities, resources, and new strategies for nuclear education and training in all countries with existing and newly established nuclear power programmes.


The NKM Course structure: (pdf)

Topics, covered on the 1st DVD:

Human Resources Challenges for NKM (NKM Solutions for Human Resource Challenges in Nuclear Industry)

Risk Management of Knowledge Loss in Nuclear Industry (An Approach and Technique for Avoiding Knowledge Loss in a Nuclear Organization)


Ed Boyles received his B.S. degree in Biology from the University of North Alabama, in 1970. While working in the field of environmental health with the Public Health Agency of Alabama he continued his education with graduate work in the area of Biology. In 1979, he received a B.S. degree in Civil Engineering from Mississippi State University. After receiving this degree he accepted a position in engineering with the Tennessee Valley Authority.

Mr. Boyles worked for TVA for 26 years as an engineer and manager. During that time he was stationed at the Sequoyah and Watts Bar Nuclear Plants and beginning in 1991 the corporate office in Chattanooga, Tennessee. In the late 1990s, he was instrumental in developing and implementing TVA approaches to address the ageing work force and to retain critical knowledge. Since his retirement from TVA in 2005, he has been involved in over 25 IAEA projects (assist visits, workshops, technical meetings, etc.) primarily in the area of Knowledge Management.

 Process oriented KM for Nuclear Organizations


Vince Gilbert, Principal, Model Performance, LLC has over 30 years experience in the nuclear industry including the U.S. Navy (Submarine Force), Bechtel (Three Mile Island Unit-2 Accident Recovery Program), PECO Nuclear (Peach Bottom Shutdown Recovery Program and Operations Shift Manager/Site Business Manager) and The Nuclear Energy Institute (Economics and Benchmarking Program/Top Industry Practice Awards Program). He has a B.S. from the U.S. Naval Academy (Oceanography, 1973) and an MBA from the Eastern Washington University (Business, 1997). He was also a Licensed Senior Reactor Operator. Prior to launching Model Performance, LLC he also worked for Total Resource Management, a consulting and information technology company. While at NEI he was project manager for industry-wide benchmarking projects in Self-Assessment, Trending Activities, Corrective Action and Human Performance.

 NKM for NPPs (Linking KM to NPP Organizational Performance)

 NKM for R&D organizations


Ian Upshall is the Information and Data Recording Manager at the Harwell office of the UK’s Nuclear Decommissioning Authority (NDA), the organization responsible for managing the civil nuclear liabilities and development of the proposed deep geological waste disposal facility. He has a degree in Applied Physics with Mathematics (Bournemouth). He joined the UK Atomic Energy Authority (UKAEA) in 1978 as a Scientific Officer working on a 100 MW(e) prototype heavy water reactor. His involvement in nuclear materials accountancy and safeguards resulted in a transfer in 1991 to UKAEA Harwell as a member of the Nuclear Materials Accountancy and Control Team. He later became the Deputy Manager of the UK Safeguards Support Programme to the IAEA. In 2000, he moved to UK Nirex Ltd., also based at Harwell, which was responsible for the review of proposals for waste package disposability and development of the deep geological waste disposal facility.

Best Practice: EXCEL Approach to NKM


Donald R. Hoffman is the president and the owner of EXCEL Services Corporation. Mr. Hoffman is the Chair of the American Nuclear Society (ANS) Special Committee on Young Member Development which was responsible for forming and supporting the ANS Young Members Group.

Furthermore, he is the current president of the Eagle Alliance and has participated in several presentations to Congress on the benefits of nuclear science and technology.

 Other modules on Nuclear Knowledge Management mentioned in the course structure are currently under preparation and will be available on the second and third DVDs upon request in the near future.

The material is accessible via the IAEA’s Open Learning Management System. If you are experiencing problems with accessing the material, please contact: [email protected]