IAEA Library in 2011
Hybrid Collection and Novel Nuclear Information Services
The IAEA Library continued providing effective information services, complementing its print collection with an increasing number of electronic resources. The focus was on tailoring customer services to meet clients' needs.
In 2011, the number of visitors increased to over 1200 per month. Over 15 000 research requests were processed, and the number of loans to users increased to more than 20 000. Modern information technology provides the Library with an opportunity to bring personalized products and services to customers; the Library service usage statistics confirm the demand for such services. 511 personalized user profiles were created and 41 379 information packages were delivered. Compared to 2010, these numbers increased by 58%, while customized training increased by 43%. More book displays were created based on customers’ interest, which led to an increase of 34% in the number of loans. Innovative approaches for the Library’s Communication and Outreach programmes were adopted to include tailor-made trainings and workshops, delivered in a timely manner. While digital collections serve to bring increased interest for Library resources, the increasing number of visitors and book loan statistics reaffirm the constant demand for strong print collections.
Technology has provided opportunities for the IAEA Library to move from the role of an independent repository and become a network of knowledge-sharing communities. In response to the increasing demand for digital content distribution and access, the IAEA Library implemented a project jointly with INIS to preserve and provide online access to full text IAEA out of print publications. 303 volumes of such publications were digitized and are now available through the online Library catalogue.
The digitization of the audiovisual collection has culminated in a digital repository of more than 700 items. These are now available for online streaming through the IAEA Library catalogue. Through this project, the audiovisual collection was revamped, while new and innovative uses of films are now available.
A pilot project of introducing eReaders (Kindle, iPad) has also been implemented. Electronic devices, preloaded with eBooks, were offered for loan in a testing phase; once officially introduced they will allow the Library to promote our rich and diverse collection of electronic materials, currently 37.5% of the whole collection.
The exchange of nuclear information among members of the International Nuclear Library Network (INLN), coordinated by the IAEA Library, has also increased. The INLN has developed into a community of practice, with the IAEA Library providing guidance on best practices in nuclear information management.